PRIVACY POLICY

WHAT INFORMATION IS COLLECTED?

THE BAKEHOUSE DERBY receives, collects and stores the information you provide us via our website. We also collect the internet protocol (IP) address used to connect your computer to the internet. We store your account name, email address, password, connection information and order history, and collect personal information including your name, address, phone number and payment details. We may use software tools to measure and collect website session information such as page response times, length of page visits, page interaction, and methods used to browse away from the page.

HOW IS INFORMATION COLLECTED?

Personal information about you is collected during the ordering process on THE BAKEHOUSE DERBY site.  

WHY IS THIS INFORMATION COLLECTED?

TBD collects this personal and non-personal information for the following reasons:
* To provide and operate TBD services
* To provide TBD customers with assistance and support
* To allow us to contact TBD customers with both general and service-related messages
* To create statistical data in order to improve our services
* To comply with relevant laws and regulations

HOW DO THE BAKEHOUSE DERBY STORE, USE AND SHARE THIS INFORMATION?

The TBD website is hosted on the squarespace.com platform. Squarespace provides TBD with the online platform through which we sell our goods to you. Your data is stored through Squarespace data storage system, databases and the general Squarespace applications. Your data is stored on secure servers behind a firewall and is NOT accessible by TBD.

All payment gateways offered through our site on Squarespace.com adhere to the standards set by PCI-DSS as managed by the PCI security standards council, which is a joint effort of brands such as Visa, Mastercard, American Express and Discover. This helps to ensure the secure handling of credit card information by our store.

HOW DOES THE BAKEHOUSE DERBY COMMUNICATE WITH CUSTOMERS?

THE BAKEHOUSE DERBY may contact you via email, telephone, SMS or mail with account notifications or troubleshoot problems, to collect monies owed, to obtain customer feedback, to send company updates or for promotional purposes. If you would like to opt out of our communications or stop us from processing your data, please contact us directly using the details provided on the website.  

COOKIE USE

Essential and additional cookies are utilised for anti-fraud and security purposes, and to monitor the actions you have taken on TBD site. For more information about the use of cookies, we recommend visiting allaboutcookies.org.

PRIVACY POLICY UPDATES

THE BAKEHOUSE DERBY reserves the right to modify this privacy policy at any time and will make note of it here if the policy is updated. Changes will take effect at the time of publication on our website so it is your responsibility to check regularly for amendments.
 
CONTACT DETAILS

Please contact THE BAKEHOUSE DERBY directly if you would like to access, change, correct or remove any of the personal information collected about you.